Dhka77's Privacy Policy — Your data is safe with us

Dhka77 ("we", "us", "platform") is fully committed to protecting the personal information of its users. This privacy policy applies to the dhka77 website, mobile app, and all associated services.

This Privacy Policy has been developed in accordance with Bangladesh's Digital Security Act and international data protection standards. We believe you have the right to control your own data.

• This policy applies equally to all dhka77 products and services.
• This policy does not apply to third-party websites.
• We do not knowingly collect information from individuals under the age of 18.
• For any questions, please reach out to our support team.

Dhka77 collects various types of information to deliver its services. Data is always collected with your consent and for a defined purpose.

Dhka77 uses your personal information only for specific, legitimate purposes. We never sell or rent your data to advertisers.

• Account Management: Registration, login, password reset, and profile updates.
• Identity Verification (KYC): Meeting legal obligations and preventing fraud.
• Payment Processing: Deposits and withdrawals processed securely.
• Customer Service: Customer support, complaint resolution, and communications.
• Ensuring Security: Preventing fraud, hacking, and unauthorized access.
• Service Improvement: Analyzing user experience to improve the platform.
• Legal Compliance: Compliance with regulatory authority guidelines.
• Marketing Communications: Informing you of special offers and promotions with your consent.

Dhka77 never shares your personal information with third parties for commercial purposes. However, there are limited circumstances in which data may be shared.

• Payment Providers: Necessary information is shared with bKash, Nagad, and Rocket to process transactions.
• Game Providers: Only the minimum information required to run a game is shared with the relevant provider.
• Legal Obligations: Information may be disclosed upon court order or at the request of a regulatory authority.
• Fraud Prevention: Information about fraudulent users may be shared with other platforms.

Dhka77 uses industry-leading technology to keep your data secure. Our security infrastructure is audited regularly by independent third parties.

Dhka77 uses cookies to provide a better experience on the platform. Cookies are small files stored in your browser that remember your preferences.

Types of cookies we use:

• Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: Remembers your language preference, theme settings, and other personal preferences.
• Analytics Cookies: Helps us understand which pages are used most — with your consent.
• Performance Cookies: Used to monitor platform speed and performance.

Dhka77 does not retain your data indefinitely. Each category of information has a defined retention period.

You have several important rights under dhka77's privacy policy. Contact our support team to exercise any of these rights.

Dhka77's services are strictly for users aged 18 and above. We do not knowingly collect any information from minors.

• Age is verified at the time of registration.
• If a minor is identified, their account is immediately suspended.
• Any data collected from a minor is promptly deleted.
• If parents have any concerns, they can reach out to our support team.

Dhka77 reserves the right to update this privacy policy as needed. We will notify you of any changes in a timely manner.

• You will be notified by email before any significant changes take effect.
• The "Last Updated" date at the top of the page will be revised.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• Significant changes may require you to give your consent again.